Shipping Policies:
Domestic
Purchases are processed and sent out as quickly as possible once payment has cleared, usually within 5-7 days. If you need the item sooner please email us immediately, we will try to accommodate your request.
Items are normally sent via USPS Priority Mail which includes $50.00 of insurance and tracking. If the item(s) you are purchasing are of greater value then the appropriate insurance amount will be added to the total shipping cost. We will email you to verify the additional amount prior to shipping.
Some of our items are made in Canada. As such there will be additional shipping charges to ship to the US. We will email you with the additional charges prior to sending your shipments. We have noted the items that are "Made in Canada" in the description of the item.
International
All shipments going outside of the U.S. will be sent via USPS. Delivery times vary but the general estimate is 6-10 business days. This estimate is dependent on the time of year, ie: Christmas etc. International customers will be responsible for any customs, duties and/or fees imposed by their respective country.
Returns and Exchanges:
We want you to be happy with your purchase and enjoy wearing or gifting the items. In the event that there is a defect with the item, you may return it for a store credit only. The item must be returned within 7 days of receiving it and it must be returned in its original packaging. Customer pays for return postage.
Store credit will be for the original invoice amount minus shipping costs.
ALL PDF patterns are non-refundable. No exceptions.
Domestic
Purchases are processed and sent out as quickly as possible once payment has cleared, usually within 5-7 days. If you need the item sooner please email us immediately, we will try to accommodate your request.
Items are normally sent via USPS Priority Mail which includes $50.00 of insurance and tracking. If the item(s) you are purchasing are of greater value then the appropriate insurance amount will be added to the total shipping cost. We will email you to verify the additional amount prior to shipping.
Some of our items are made in Canada. As such there will be additional shipping charges to ship to the US. We will email you with the additional charges prior to sending your shipments. We have noted the items that are "Made in Canada" in the description of the item.
International
All shipments going outside of the U.S. will be sent via USPS. Delivery times vary but the general estimate is 6-10 business days. This estimate is dependent on the time of year, ie: Christmas etc. International customers will be responsible for any customs, duties and/or fees imposed by their respective country.
Returns and Exchanges:
We want you to be happy with your purchase and enjoy wearing or gifting the items. In the event that there is a defect with the item, you may return it for a store credit only. The item must be returned within 7 days of receiving it and it must be returned in its original packaging. Customer pays for return postage.
Store credit will be for the original invoice amount minus shipping costs.
ALL PDF patterns are non-refundable. No exceptions.